Shipping policy
We ship Australia wide with Australia Post.
We currently offer Regular Shipping and Express Post options via Australia Post. Shipping fees are a flat rate of $12.95 for Regular and $18.95 for Express.
We have free shipping on all orders over $99.00. Which will automatically be applied at checkout when your cart total is $99.00 or more.
For wholesale orders, shipping will be discussed.
These rates are subject to change by Mumenti at any time.
Alternatively, local pickup is available for the postcode 2752. For privacy reasons as this is our home address, we will be in contact to arrange collection.
Whilst some products we have in stock are available same or next day, other products are made to order and maybe take up to 5 business days to be ready. This includes time we allocate for your wax products to cure and be at their best.
When you order has been completed, Shopify will email you to let you know that your parcel has been shipped.
Depending on where you are located, once the order is dispatched you should receive your order within 2-5 business days for Sydney Metro, and 7-14 business days for Australian States outside of NSW.
Please be patient and aware that ant times there is extreme shipping delays, especially around holiday/seasonal periods.
Please contact us at mumenti@outlook.com if you have any questions about your order.